Policies
Check-In
Check-in is from 3:00 p.m. to 6:00 p.m.
Check-out is 11:00 a.m.
Special arrangements may be made for early or late check-in.
On the day before or on the day of your arrival, it’s extremely helpful to us if you can tell us at what time you’ll be arriving here at Casa Gallina. It helps us to plan our day and to be sure to be nearby to greet you when you arrive. Our standard check in time is between 3 pm and 6 pm, but can often accommodate an earlier or later check in if you’ll please let us know in advance. Please do let us know.
There is no “front desk” or staffed reception desk. We’ll greet you soon after you’ve arrived at your reserved casita. There will be a note hanging from the gate to your casita with your name on it so you’ll know you’re in the right place.
Deposits
A deposit is required equaling one-half of the entire stay (or a minimum of one night) to confirm a reservation.
Length of Stay
Two-night minimum. One night reservations may be available last minute. Please inquire via email or phone five days prior to your desired arrival date.
Seasonal rates and additional minimums may apply (see Holiday Reservations below).
Cancellations
For reservations cancelled prior to 14 days of arrival, we will refund your deposit minus a 10% administrative fee. If cancellation is received past this date, deposit will be refunded minus a 10% administrative fee if casita can be rebooked. This cancellation period also applies to changes in reservations that shorten the length of stay. (See Holiday Reservations below for holiday cancellation policy)
Holiday Reservations
The following holiday periods have a 21 day cancellation period and a three night minimum: Valentine’s/Presidents’ Day Week, Memorial Day Weekend, 4th of July Week, Labor Day Weekend and Thanksgiving Week.
The following holiday period has a 45 day cancellation period and a five night minimum: The Christmas & New Year’s winter holiday weeks.
Pet Policies
If you are wanting to travel with any of your pets, please call or email me with the request. I like to decide with each request after talking with you about it… You see I have free roaming chickens on the property just behind the casitas and twice I’ve had complete slaughters of my flock by visiting dogs, so I’m very very very selective of which dogs I let come, and am protective of my flock of “girls” as you can imagine. Younger larger dogs are not as welcomed as older smaller dogs… the tinier the better. The older the better. And a leash is a good idea while you’re here. It’s a dog’s instinct to kill a running chicken as you might know… I tell this to you with all this drama so that you know what my concern is. You can think over whether you think your dog is going to behave. If I am comfortable welcoming your dog, I charge a $50 fee for each. There are a couple of my casitas that I do not allow pets into, and a few that I do. I look forward to hosting you and your very well mannered, chicken-friendly four-leggeds!
